TERMS & CONDITIONS  

BodyDesignbyWendy understands the importance you attach to your personal information. As such, we shall ensure that we comply with our obligations under the Privacy Act 1988 (Cth). 

If you submit information to BodyDesignbyWendy by registering as a member, purchasing one of my products or by sending me an email, I collect that information and use it for the purposes of providing you with information or advice about my goods and/or services and for processing an order by you for my goods and/or services.

Specifically, I require your name, street address, email address, phone number and method of payment details in order to complete an order for my goods and/or services.

 

I shall only disclose your personal information to third parties where the disclosure is necessary and directly related to the purposes set out above - such as our financial institution to process your order. I will not give my customer lists to third parties for promotions independent of BodyDesignbyWendy.

Under the Privacy Act 1988 (Cth) you have a right to request access to your personal information held by me. You may do this by sending me an email (wendy@optimalessenials.com) or by writing to me at:

 

BodyDesignbyWendy
PO Box 409,

Walkerville  SA  5081

Australia   
Ph:  618 8363 5253  
Email: wendy@optimalessentials.com

You do not have to provide me with the information requested, however, I will be unable to process your order should you be unwilling to do so.

BodyDesignbyWendy relies on word-of-mouth of customers and friends to 'spread the word' about the great products I sell online. To keep you up-to-date on new products and special deals and promotions I do send occasional emails.  However, in accordance with the Spam Act 2003 (Cth) I will only send you emails with your prior consent and shall be happy to remove you from my mailing list should you no longer wish to receive my promotional information.

PRIVACY POLICY
 
SHIPPING POLICY

FREE SHIPPING ON ALL AUSTRALIAN ORDERS!

BodyDesignbyWendy offers FREE postage to all areas in Australia using Australia Post or Courier.  You will receive an email notification from with your tracking number when your order has been dispatched. If you do not received your tracking number, and wish to track your order, please contact me via email wendy@optimalessentials.com or by phoning on (08) 8363 5253.

Orders within South Australia should be received within 24-48 hours and National/Regional areas between 2-5 days. Parcels will be delivered between 9am-5pm Monday to Friday. Purchases made after 5pm on Friday, over the weekend or Public Holidays will be dispatched on the next business day.  Estimated delivery times are to be used as a guide only, and do not take into account possible delays caused by Australia Post, Courier or payment authorisation.

International Shipping

Please allow 7-21 working days to receive your parcel once it has been shipped and you will receive an email containing your tracking number.  Purchases made after 5pm on Friday, over the weekend or Public Holidays will be dispatched on the next business day.

Please note, we cannot be held responsible for any possible duties and taxes, which may be applied by customs in the country where delivery is made. It is the responsibility of the customer to absorb any custom duties, foreign taxes or other fees, which may be imposed. It may be a good idea to contact your local customs offices if you would like to seek more information regarding taxes and duties. We are also unable to mark any international order as a 'gift', due to law prohibitions.

 
WHOLESALE ENQUIRIES

Interested in stocking products from BodyDesignbyWendy in your store or online? Please contact me wendy@optimalessentials.com or phone 08 8363 5253 for further information.

 
RETURN & EXCHANGE POLICY

Can I return or exchange product purchased on the BodyDesignbyWendy Online Store?

If you aren’t happy, I'm not happy, so let me make this right for you.

 

I have a 30 day satisfaction guarantee so if you and your pruchased product aren’t a match simply let me know what went wrong.

 

Please note that any refund or exchange excludes digital downloads and expired product.

 

All payments can be made via:

Credit / Debit Cards
PAYPAL​

If you would like to make a direct transfer into my bank account please contact me via email wendy@optimalessentials.com. Your order will be dispatched as soon as the funds have cleared the account.

PAYMENT METHODS
 

The bodydesignbywendy.com service offers health and fitness information and is designed for informational purposes only. Nothing stated or posted on the bodydesignbywendy.com site or available through any bodydesignbywendy.com services is intended to be, and must not be taken to be, the practice of medical, professional or counselling care. For purposes of this agreement, the practice of medicine and counselling includes, without limitation, psychiatry, psychology, psychotherapy, or providing health or nutrition care, treatment, instructions, diagnosis, prognosis or advice.

 

You should consult your physician or other healthcare professional before starting this or any other exercise or nutrition program to determine if it is right for your needs. This is particularly true if you (or your family) have a history of high blood pressure or heart disease, or if you have ever experienced chest pain when exercising, smoke, have high cholesterol or have a bone or joint problem that could be made worse by a change in physical activity. Do not use the bodydesignbywendy.com service if your physician or health care provider advises against it. If you experience faintness, dizziness, pain or shortness of breath at any time while exercising, you should stop immediately.

HEALTH WARNING

47-49 King Street

Norwood SA 5067

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©2018 by Wendy Broekx - BodyDesignbyWendy

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